A slow drain is a warning. By the time it's a complete blockage, you've lost use of your kitchen, bathroom, or laundry room entirely. Masters Plumbing Service's Berne drain crew uses professional-grade augers, hydro-jetters, and CCTV cameras to resolve blockages at their source.

Every drain call we run in Berne, NY starts with understanding the blockage before selecting the method. Here's what that difference looks like.
CCTV inspection before clearing saves money: we don't jet a line that has a structural failure the jetting won't fix, and we don't snake a line when the blockage requires a jetter to actually clear pipe walls.
Our truck-mounted jetting units propel water at up to 4,000 PSI through a rotating nozzle that scours pipe walls clean โ removing grease buildup, scale, and soft root intrusions that a cable auger simply punches through and leaves.
We clear kitchen drains, bathroom sink and shower drains, floor drains, laundry drains, and 4โ6 inch main sewer lines. Our nozzle set and cable sizes scale from a 1.5-inch drain arm to a 6-inch commercial main.
Every drain call includes a written service report noting blockage type, location, method used, and any structural observations from the camera run. You know the state of your drain system โ not just that the water is flowing again.
From a slow bathroom sink to a main line stoppage affecting every fixture in the house, our Berne drain techs have the equipment and training to clear it.
Kitchen drains accumulate FOG โ fats, oils, and grease โ that solidifies on pipe walls and progressively narrows the line over months and years. We use a combination of a cable auger to break the initial plug and a hot-water hydro-jet pass to scour residual grease film from the pipe walls. For commercial kitchens we also service grease interceptors and document the cleaning for health code records.

Hair and soap scum bond to pipe walls inside the p-trap and drain arm, forming a mat that progressively constricts flow until drainage stops entirely. Our techs remove the drain cover, clear the p-trap obstruction with a hand snake or drum auger, and flush the line to confirm full flow.
Root intrusion at pipe joints is the leading cause of main sewer blockages in homes over 20 years old. Our electric root cutter removes the root mass; we re-scope after clearing to confirm the line is open to full diameter before pulling equipment.
Basement floor drains and laundry room drains often go years without service and develop sediment, lint, and mineral scale blockages. We clear with an electric snake and flush thoroughly. Floor drain traps can also dry out and allow sewer gas into the structure โ we re-water the trap and can install a trap primer if the drain is prone to drying in Berne's climate.
Restaurants, multi-family buildings, and homes with chronic grease or root problems benefit from scheduled hydro-jet maintenance on a 12โ24 month cycle. We map the drain system, document baseline camera footage, jet the lines, and re-scope to confirm clean pipe walls โ preventing emergency backups rather than reacting to them.
A standalone camera inspection documents drain system condition for pre-purchase due diligence, insurance claims, or understanding why a drain is performing poorly before committing to a repair approach. We run the camera, record footage with distance markers, and provide a written scope report noting blockage types, root intrusion points, joint offsets, and any visible structural defects.
Here's exactly how a Masters Plumbing Service drain call plays out in Berne, NY.
Your description lets us arrive with the right tools. One slow drain vs. multiple backed-up fixtures is a different setup.
Before clearing anything, we run the CCTV camera to see blockage type, location, and pipe condition. This prevents treating a structural pipe failure with a jetting pass that won't hold.
If the camera reveals a structural problem requiring repair rather than just clearing, we tell you now rather than charging for a clearing that won't last.
Before-and-after footage is available on request for main line work. Your service report documents everything found โ useful for future maintenance planning or insurance.

My kitchen drain had been running slow for months and stopped entirely the night before Thanksgiving. Masters Plumbing Service had a tech out same morning, ran the camera, and found a 15-foot grease accumulation in the drain arm past the wall. The jetter cleared it in 20 minutes. The before-and-after footage was remarkable โ I could see the pipe walls go from coated to clean. No recurrence four months later.
All three bathrooms drained slowly and the downstairs toilet gurgled every time an upstairs fixture ran. Masters Plumbing Service's tech accessed the main cleanout, ran the camera, and found root intrusion at a clay tile joint 40 feet out. Root cutter cleared the mass, re-scope confirmed full diameter, and he noted a joint offset at 68 feet we should watch. Very transparent process from start to finish.
Pre-purchase sewer scope on a home we were buying. Tech ran every drain and the main with the camera and provided a written report with timestamps. Found a small bellied section in the main line โ the seller agreed to repair before closing. Saved us thousands.

Our drain technicians are based in and around Berne to keep drive times short and same-day slots realistic.

Our drain techs in Berne, NY use the right equipment to clear it properly and confirm it's clear on camera before we leave.
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